We love our clients, so feel free to call us for a 30 minutes free consultation during our business hours or email us and we will get back to you within 24 hours. Your calls will be answered directly but if no one responds, please leave a voice message with your name, phone number, and the reason for your call or how we may assist you, and we will get back to you promptly.
PHONE: 1(800) 705-4966
Monday - Friday: 09:00 am - 6:00 pm (Eastern Time) Saturday: 10:00 am - 4:00 pm (Eastern Time) Sunday: Closed Holidays and After hours: Please leave a message and we will get back to you within 24 hours.
Q: There are no rates for each service type on your website.
A: Whether research, writing or editing, every project is different so we bill per project requirements and deadline. While we have basic rates for each type of editing service we offer, these may vary depending on the project. Generally, our editing rates start at $5.99 to $20.00 per double spaced page.
INVOICE AND PAYMENT
Q: How do we make payment for services rendered?
A: Direct bank and wire transfers, and checks. You can also pay for our services through debit or credit cards. We will update this page as more payment options become available. We initiate the service process when we receive an upfront payment and we deliver the final product to you when we receive the balance. The percentage of the total payment required as upfront can be negotiated but usually, we request a 50% payment upfront.
Q: Do you keep to deadlines?
A: We have never missed a deadline. We do not take on projects that we cannot deliver on the given deadline. In addition, we have a quick turnaround time for projects like writing and editing that are not very time intensive.
PRIVACY AND CONFIDENTIALITY
Q: Will my information be kept private and confidential?
A: We keep all our clients information private and confidential. When we ask for a published review or feedback on our services, you have the option to publish your name or remain anonymous. We are also more than happy to sign a non-disclosure agreement with you, if that's a preference.
We will keep updating this page with frequently asked questions and answers. For other process and service related questions, please call or email us and we will address these as much as possible.